Blog User Guide

We created our blog to encourage dialogue and share information related to heating oil, propane and diesel delivery and heating service. To have a meaningful conversation, it is important for us to be open and honest and to allow opposing views so you can make up your own mind. So join in the conversation, let us know what is on your mind.

That said, our blog will be a moderated site. By moderating the site we can keep the conversation on topic and comfortable for our customers. Unfortunately, there are some things just not fit for print. We will not tolerate profanity, racial or ethnic slurs or rude behavior. Nor will we tolerate anything else that might violate a person’s legal rights. We also reserve the right to remove any content from the blog at any time or block comments if we feel it necessary. To protect our employees, as a policy we will remove personal names and comments that we consider to be personal. We’re not trying to squelch comments; we’re just trying to build a welcoming environment where people are comfortable to engage in helpful conversation.

To keep the conversation flowing, we promise to respond as quickly as possible. That said, our contributors have the big day-to-day jobs of making sure deliveries are made and heating systems are serviced and may not always be instantly available.

One more thing. If you have an immediate and pressing customer service issue we can respond fastest if you call us directly at 1.888.310.1924. We have a team of talented Customer Service Reps who are ready, willing and able to handle your concerns if any.

We can’t wait to talk with you. To hear what interests you. To get your input and learn from you. So, join the conversation and be a part of the Irving Energy community.

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